PeopleSoft HRMS FAQ
1. How do I get access to PeopleSoft HRMS?
First, you need an account with a user id and password. Your supervisor must request this and usually does when you first begin working at Easter Seals. If they have not done so they can fill out a form and submit to the IT Helpdesk either in person, via interoffice mail or via fax at 603-621-3472. The form is accessible by clicking on the following link - Easter Seals New Network User Form.doc. The form must be signed by your immediate supervisor. Once you have an account, you will probably need training from the payroll department on how to enter your time in the system.
2. Who do I contact to reset my password in HRMS--benefits and payroll system?
The Human Resources help desk. You can reach them at 603-621-3439, or firstname.lastname@example.org
3. Where can I find out my current PTO and extended illness balances?
If you have a HRMS PeopleSoft user id and password, log in to the HR system and navigate to Employee Self Service, Employee Home, Payroll and Compensation, View Paycheck, and scroll down to the bottom. Your current Leave Balances will show in the bottom left corner of the screen. If you are unsure if you have a HRMS PeopleSoft user id and password, or you know you do not, call the HR department at 603-621-3439 and they can assist you.
4. Once I have logged in to PeopleSoft HR, if I am having trouble entering my time, who should I contact?
You should call the payroll department at 603-621-3412, and someone should be able to assist you.
5. I received an email saying I had not entered my time yet. What is this and why am I getting it?
This is an automated program that looks to see which employees have entered time by the deadline of noon on Friday of a time-entry week. This automated system sends an email to those people who have not yet saved their time entry for the pay period in question. It is a reminder to get your time entered so that you can be paid through the regular payroll process and not have to receive a manual check. If you have issues or concerns regarding this email, please call the payroll department at 603-621-3412, and someone should be able to assist you.
6. I would like to review my current and past paychecks. Where can I find them?
You can view current and past paychecks in PeopleSoft HRMS. Assuming you have a user id and password, log in and go to Employee Self Service, then Employee Home, then Payroll and Compensation Home, then View Paycheck. Your most current paycheck will show on the screen. If you want to view past paychecks, click on the View a different payment link on the right hand side, and select which payment you’d like to view.
7. I want to change my tax withholding or request another copy of my W-2. Can I do that in PeopleSoft?
You can change your tax withholdings or request another copy of your W-2 in PeopleSoft HRMS. Assuming you have a user id and password, log in and go to Employee Self Service, then Employee Home, then Payroll and Compensation Home, then click on W-4 Tax Information for withholding changes, or click on W-2 Reissue Request for another copy of W-2. Under each link follow the directions and click submit. Payroll will receive the requests and follow-up with you if necessary or complete your request.
8. What can I do in PeopleSoft HRMS Self-Service?
Features you can now access include:
|Function||PeopleSoft Location||Action Available|
|Time Entry||Time Reporting Home||Update - Change|
|View paycheck||Payroll and Compensation||Review – no changes|
|Direct deposit||Payroll and Compensation||Update – Change|
|Voluntary Deductions||Payroll and Compensation||Update – Change|
|W-4 Tax Information||Payroll and Compensation||Update – Change|
|W-2 Reissue Request||Payroll and Compensation||Request Duplicate|
|Marital Status||Personal Information||Review – no changes|
|Emergency Contact||Personal Information||Update – Change|
|Home and Mailing Address||Personal Information||Update – Change|
|Email Address||Personal Information||Update – Change|
|Phone Numbers||Personal Information||Update – Change|
|Benefits Summary||Benefits||Review – no changes|
|Benefits Enrollment at Open Enrollment||Benefits||Update – Change May to June Open Enrollment|
|Training Summary||Training and Development||Review – no changes|
|Honors and Awards||Training and Development||Review – no changes|
|Education||Training and Development||Review – no changes|
|Memberships||Training and Development||Review – no changes|
|Licenses/Certifications||Training and Development||Review – no changes|
9. If my manager rejects the time I enter, how will I be notified?
When your manager denies or approves time that you have entered, you should receive a workflow item in your workflow list. This workflow list is a link called Worklist located in the upper right hand corner of the PeopleSoft screen. You click on this link and it will take you to all your workflow items and you can look to see if your manager has approved or denied your time each week. Discuss with your manager if he or she has another method of letting you know your time has been denied if you do not have easy access to a computer and PeopleSoft HRMS.
10. If I don’t have an Easter Seals email address, but want to receive email alerts about PeopleSoft-related happenings in HRMS, what can I do?
Log in to PeopleSoft HRMS and click on the My System Profile link at the bottom of the left-hand menu. This will take you to a page where you can enter an email address (home email) to receive emails about late time entry and in the future other HR or Payroll related-items.